Support & Maintenance Service Summary of Mysoftheaven

15+
Years

2500+
Projects
Successfully Managed

End-to-End Service
Monitoring,
Maintenance & Optimization

200+
– Team Strength

Some of Our Major Maintenance Projects

Among our major works are: Land Development Tax System (LDT) – ongoing support and optimization for one of Bangladesh’s largest revenue systems. Vumi Sheba – continuous maintenance ensuring uninterrupted citizen access to digital land services. DBID (Digital Business ID) – infrastructure support for business registration and identity verification systems. E-Court & Case Management System – operational maintenance ensuring stability for the judicial sector. NILG & Bangladesh Scouts Applications – secured hosting, system optimization, and long-term support management. Each project reflects our commitment to sustainability, system reliability, and digital growth.

Our Working Process

• Land Development Tax System (LDT)
• Vumi Sheba
• DBID (Digital Business ID)
• E-Court & Case Management System
• NILG & Bangladesh Scouts Applications

Each project reflects our commitment to sustainability, system reliability, and digital growth.

Explore Our Maintenance Capabilities

We manage applications developed by third parties or in-house — including bug fixing, version upgrades, API updates, and performance optimization. End-to-end IT infrastructure management — covering servers, storage, networking, and virtualization to ensure peak system health. Regular security audits, patch management, and compliance alignment to safeguard data integrity and protect against vulnerabilities.

• Application Support
• Infrastructure Maintenance
• Security & Compliance Management
• Backup & Disaster Recovery
• Re-engineering & Optimization

Benefits of Support & Maintenance Services

Ensured Business Continuity

Minimize downtime and maintain uninterrupted services.

Cost Efficiency

Reduce in-house IT expenses and staffing overhead.

Security & Reliability

Protect your systems with 24/7 monitoring and preventive maintenance.

Scalable Support

Flexible service models tailored to your business needs.

Focus on Core Business

We manage technology — you focus on growth.

Proactive Issue Resolution

Identify and solve potential issues before they impact your operations.

Mysoftheaven Helps You Maintain

At MySoftHeaven (BD) Ltd., we follow a proactive maintenance strategy to ensure stability, reliability, and performance across all systems. We provide tailored support services for diverse sectors, maintaining operational excellence and technological growth.

Corporate

Public Sector

We deliver strategic infrastructure maintenance aligned with your IT framework and business objectives, ensuring reliability and scalability.

Our maintenance services help government bodies ensure uninterrupted citizen services, improved transparency, and data security.

Small Businesses

Enterprises & Individuals

Affordable managed support packages to keep your software and systems updated without needing in-house IT teams.

Comprehensive monitoring, troubleshooting, and optimization for mission-critical applications, ensuring maximum uptime.

Industries We Serve

With 15+ years of professional experience, MySoftHeaven (BD) Ltd. delivers enterprise-level support and maintenance across industries. Our expertise ensures stable, efficient, and secure IT environments that drive success.

Finance & Banking

Government & Public Sector

Education & E-learning

E-commerce

Healthcare

Real Estate

Software & IT

Manufacturing

Corporate & Enterprise

Telecommunications

Business

Entertainment

Support & Maintenance Service List

Mobile Technologies We Work With

Windows Server

Linux

AWS

Azure

VMware

Docker

MySQL

PostgreSQL

MongoDB

CI/CD

Node.js

Python

Awards & Recognition

Land Development Tax System

The Land Development Tax System, developed by MySoftHeaven (BD) Ltd., is a landmark digital solution that manages over 4.2 crore holding records and 11+ crore holding-owner details. It allows citizens to pay their land development taxes seamlessly, while ensuring that a significant amount of revenue is automatically collected and transferred daily to the Bangladesh Bank. This system has greatly enhanced transparency, efficiency, and accountability in land tax management across the country.

Digital Bangladesh Award 2022

In recognition of our contribution to the government’s digital transformation initiatives, the Land Development Tax System and associated solutions earned the prestigious Digital Bangladesh Award 2022. The award highlights our commitment to leveraging technology for better governance and citizen services, supporting the vision of a fully digital, accessible, and efficient public service ecosystem.

Vumi Seba Mobile App

The Vumi Sheba mobile application is another significant achievement in MySoftHeaven’s portfolio. By digitizing land-related services, it provides citizens with easy access to land records, document verification, and tax calculations. The app improves service delivery, reduces manual errors, and brings convenience to millions of users across Bangladesh.

Digital Bangladesh Award 2022

The Land Development Tax System, developed by MySoftHeaven, won the WSIS Prize for its innovation in digital governance. Managing over 4.2 crore holdings and 11+ crore owners, it enables seamless land tax payments, ensures daily revenue collection by Bangladesh Bank, and enhances transparency, efficiency, and citizen services nationwide.

Membership & Certification

What Our Clients Say About Us

Hannah Schmitt

CEO

“

As a strategic partner to our clients across different industries, we help them deliver their business goals and drive technology-led transformations. Our clients worldwide have achieved significant business results using our world-class solutions and have recognized us for our efforts.

Hannah Schmitt

CEO

“

As a strategic partner to our clients across different industries, we help them deliver their business goals and drive technology-led transformations. Our clients worldwide have achieved significant business results using our world-class solutions and have recognized us for our efforts.

Hannah Schmitt

CEO

“

As a strategic partner to our clients across different industries, we help them deliver their business goals and drive technology-led transformations. Our clients worldwide have achieved significant business results using our world-class solutions and have recognized us for our efforts.

Frequently Asked Questions

Let’s Keep Your System Running Smoothly

At MySoftHeaven (BD) Ltd., we don’t just fix issues — we prevent them. Partner with us for continuous support, reliable performance, and peace of mind

Trusted by 1000+ Clients